Good questions.
Straight answers.
We believe clarity is a prerequisite for health. Find answers to our most common inquiries regarding care, medications, and our platform approach.
Getting started
How do I begin?
Simply click "Start with how you feel" to take our initial assessment. This diagnostic tool helps us understand your unique physiological profile and personal health goals before matching you with a clinician.
What is the first visit like?
Your first visit is a comprehensive virtual consultation with a licensed clinician. We review your health history, discuss your symptoms, and determine if any lab work is required to personalize your program.
Programs & care
Who are the clinicians?
Care is provided by licensed clinicians from independent medical groups — physicians and nurse practitioners experienced in metabolic, hormonal, and longevity medicine. Your clinician is matched to your program and goals.
Can I switch programs?
Yes. Health is dynamic. You can work with your clinician to transition between programs—such as moving from Weight to Longevity—as your primary needs and health markers evolve.
Medications
How is medication handled?
If prescribed, medications are fulfilled through our partner pharmacies and delivered discreetly to your door. Your clinician monitors your progress and adjusts dosages as needed based on your feedback and ongoing lab results.
Is medication included in the price?
Some programs include standard medications in the monthly fee. Where medication is priced separately, it's priced transparently — you see the cost before anything is filled. We're cash-pay: you can use ICHRA funds, HSA/FSA dollars, or pay directly.
Pricing & payment
Do you take insurance?
No — Subjective Health is cash-pay. You can pay with ICHRA funds, HSA/FSA dollars, or directly. If you'd like to seek out-of-network reimbursement on your own, we provide the documentation for your clinical visits.
Is it a subscription?
Subjective Health operates on a monthly or annual membership model. This ensures you have continuous access to your care team, platform tools, and health tracking without per-visit fees.
Privacy & your data
Is my health data secure?
We use strong encryption in transit and at rest, and we never sell your health information to advertisers or data brokers. Clinical care is delivered by independent medical groups, and the protected health information they create is handled under HIPAA by those providers. See our Privacy Policy for details.
Who sees my results?
Only you and your assigned care team have access to your health markers and clinical notes. You have the option to share your progress reports with your primary care physician at any time.
Still deciding?
Our team is here to help you navigate your options. Whether it's a technical question or a clinical curiosity, we're ready to listen.
Expert Guidance
A clinician-informed human will reply to your message.
For a medical emergency, call 911 or your local emergency number.